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WHEN DO YOU GET PAID FOR YOUR INVESTMENT PROPERTY?

As the owner of an investment property, how do you get paid? I’ll explain the process today.

Find Out How Much Your Home Will Rent For in Today’s Market

Learn More About Guaranteed Rent

One of the most common questions we get is, “How do I get paid?”

It’s pretty simple. We collect rents on the first of every month. Hawaii has a “no grace period” law for tenants, which means that rent is definitely due on the first.

It takes a couple of days to process the payment but thanks to ACH and the magic of online banking, our owners will get paid on the fifth of the month.

We do all of the behind-the-scenes work to manage your property. However, the only thing you need to know is that we make the rent appear at no hassle to you.
“RENT IS ALWAYS COLLECTED ON THE FIRST OF EACH MONTH.”
When you work with me, you don’t have to pay any money up front. If your property needs repairs, the cost will be taken out of the rent. Don’t worry—we don’t do anything without your permission, and you will be communicated with about everything via text, email, or a phone call.

If you have any other questions about your payment or would like to learn more about how we can help you, just give us a call or send us an email. We would be happy to help you!
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Hipacific
Posted on: June 27, 2017
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Posted in: Uncategorized

HOW WE DISCERN BETWEEN WEAR & TEAR AND TENANT DAMAGE

Discerning the difference between normal wear and tear versus actual damage is a difficult but important part of property management. Here’s how we handle it.

Find Out How Much Your Home Will Rent For in Today’s Market

Learn More About Guaranteed Rent

How do you discern wear and tear versus damage in a rental property? Getting a property condition form filled out correctly is one of the biggest problems I face in my business.

The standard property condition form is four pages and it’s very extensive. We require tenants to fill out this form on their way in within the first 10 days of living in a unit. We then go back in on a 10-day walkthrough to remove your lock box and collect the property condition form. During that time, we walkthrough each item on the form that’s listed as damaged or not working properly.
“GETTING A PROPERLY FILLED OUT CONDITION FORM IS ONE OF THE TOUGHEST PARTS OF PROPERTY MANAGEMENT.”
If we commit to the repairs during the 10-day walkthrough, they’ll be repaired at the owner’s cost.

Wear and tear means things like scratches and scuff marks on the stairs, walls, and bathtub, dirty mirrors, and yellowing on the toilet. We have to determine whether it’s wear and tear from living in the unit or damage from negligence by the tenant. Our job is to make that determination for our owners upon move out.

We also do a six-month walkthrough to make sure the home is cared for, four months if the unit allows pets. We provide pictures of the walkthrough, guaranteed.

If you have any questions about assessing wear and tear or damage in a unit or you’re interested in our property management services, don’t hesitate to give us a call or send us an email. We’d be glad to speak with you further.
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Hipacific
Posted on: June 9, 2017
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Posted in: Uncategorized

HOW DOES OUR RENT GUARANTEE WORK?

What is a rent guarantee and why do we offer one? I’ll explain everything today.

Find Out How Much Your Home Will Rent For in Today’s Market

Learn More About Guaranteed Rent

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
When you work with us, I guarantee that we’ll pay an agreed upon amount if we don’t rent your property in 30 days or less.

How do we do that?

First of all, very few property management companies guarantee their work. We will look at your property’s area, present you with a market rent, and guarantee your rent at a certain amount. For example, let’s say your house’s recommended rent is $3,000; we’ll guarantee your rent at $2,400 or $2,600.

There are many factors that go into renting your home. Until we actually look at the property, we don’t know how renting will go. We don’t know if the people who lived there used to bully the neighborhood, what the parking situation is, or if the house has pets.

When we arrive at the house, we will look at all of those factors to determine whether or not we can rent your home. If we can, then you sign a contract that states that we will do everything in our power to rent your home. The contract also offers a rent guarantee, an eviction guarantee, and a communication guarantee.

Many property management companies do not offer an eviction guarantee, even though they put the tenant in the property! If we have to go to eviction with a tenant, we will pay for that. We will also do a four and six-month walkthrough to make sure that your tenants are holding the line as far as your lease goes.
“WE ARE HERE TO MAKE YOU MONEY AND PROTECT YOUR PROPERTY.”
Our communication guarantee is extremely important. Many other property management companies can take a while to call you back if they call you back at all. We will give you an updated report each Monday to let you know how many people looked at the home, how many are interested in renting, and give you any feedback from the renters. You have three numbers to reach us: my number, your property manager’s number, and our 800 number that connects to all of our property managers. If you need to talk to us, someone will answer you, guaranteed.

There are two reasons why I am here: to put money into your bank account and to protect your home. We promise and guarantee that we will do both of those things. If you have any questions for us, please don’t hesitate to give us a call. We are always happy to help you!
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Hipacific
Posted on: May 22, 2017
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Posted in: Uncategorized
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