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One question that I want to ask all of our owners this year is, “Would you allow a satellite dish in your yard?” Personally, I don’t let satellite companies mount any dish on my properties because in order to do so, they need to drill in six-inch bolts. Additionally, when the tenant who has the dish installed moves out, the dish doesn’t get removed because the satellite companies won’t remove them at your request alone.

If you have any other questions for us about this topic or about anything else, don’t hesitate to give us a call or send us an email. I would love to hear from you.

That’s why we do things a little differently here at Hawaii Property Managers. We do a four-month walkthrough if the tenant has pets and a six-month walkthrough if they do not.

During this five-minute walkthrough, we look for damage, cleanliness problems, and any items in need of repair.

If you have any other questions or would like more information, feel free to give me a call or send me an email. I look forward to hearing from you soon.

I advise this because we recently had a big fire here in Honolulu, and it affected about 400 units of the building it was in. Though the fire was on the 28th floor of that building, it affected all the units below it because the water that the fire department shot into the unit that was on fire flowed directly downward.

If you have any more questions about how loss of rent coverage can help you as a homeowner, don’t hesitate to reach out to me. You can also reach out to Bradley Maruyama at Allstate for a free quote.

Thanks and aloha!

Good credit is extremely valuable these days. As an owner and a business manager in the rental management business, I can tell you that we always check credit.

We won’t accept people with a credit score below 620, which just goes to show how important your credit score is.

Personally, I recommend that you research the Equifax credit breach. Do so as soon as possible. Being unaware of your circumstances would be a huge mistake. With approximately 350 million people living in America, a massive portion of the population has been affected.

If you have any other questions or would like more information, feel free to give me a call or send me an email. I look forward to hearing from you soon.

We have two reasons to be in your house: to protect your home and to put money in your account.

I live by those models, and I make all my decisions based on those two reasons to be in your home and manage your home.

If you do decide to use us, one of the things we do is a walkthrough. If we allow pets in your home, we will walk through the house every four months. We’ll get a picture of the pet and send it to you and get your approval before we even consider putting the pet in your home. If there is no pet (or a pet like a fish that won’t affect the flooring), we’ll come through every six months.

2. We’ll send the owners pictures of anything that’s affected by the tenant—if there is any damage in the house that we find on our walkthroughs, we will give the tenant a 10-day warning. If they don’t correct the issues within 10 days, then we’ll terminate the lease. This is listed on the lease agreement with the tenant, and they’ll sign their move-in addendum up front, as well as a pet addendum, even if they don’t have one.

Owners, we’re looking out for you. You are our first and only concern because you pay our bills, and I appreciate that. Please feel free to call me if you have any questions. Aloha!

This guarantee essentially means that we guarantee the amount of rent we can pay you as an owner.

If you’re thinking that’s crazy, that’s because it is. That’s how confident I am that our vetting and advertising processes will rent your home quickly.

We put our rent guarantee in writing once we’re face to face and after I’ve seen the home, its condition, and the surrounding neighborhood. If we advertise the home for 30 days or more under the terms of the guarantee and we don’t secure a tenant, we’ll pay you.

We also provide an eviction guarantee that states if we vet our own tenant to rent your property and there’s an eviction, we will cover the cost.

Lastly, we provide a communication guarantee that acts as our promise that we’ll always be there to pick up the phone for you. I get a lot of business from a lot of other property managers because they didn’t do the same for their clients. You’ll have the property manager’s number as well as my own and our office’s.

If you have any questions or want to give this rent guarantee a shot, don’t hesitate to reach out to us. We’d love to help you.

If you end up having a big leak, you’ll have to bear the full brunt of it most of the time. If we have a flooded unit, we have a tenant who can’t reside there. We will then have to immediately dry the unit out. However, that process takes three to five days to complete. During that time, you won’t be collecting any rent.

About half of our leaks result in insurance claims. The sooner we can get to them, the better. If you end up having to lose rent for a month or two, it will be offset by the money you saved by having that extra insurance.

If you have any questions for us or you’re thinking about investing in real estate, give me a call or send me an email. I look forward to hearing from you.

You can choose whether you want to allow pets in your rental property. Here’s what we recommend.

However, keep in mind that eight out of 10 people in today’s market have pets. Especially when rent is up a little higher and families are out there looking. Most families have one or two children and one or two pets. It just comes with the territory.

If you do choose to allow pets in your home, our addendum helps protect you. We’ll go inspect the property every four months and look for pet damage, as well as any other damage. We’ll send you pictures of any damage, as well as a picture of the pet in the home.

We don’t take our pet policy lightly. We’re here to protect your home and put money in your account. If you don’t want to allow pets, that’s fine, but just know that you’ll be missing out on a huge part of the market and it might take us longer to find a tenant than normal.

If you have any other questions for us, don’t hesitate to reach out. We would love to hear from you soon.

If a tenant leaves food out in the house and a rodent problem develops, who is responsible for pest control: the owner or the tenant?

That’s why pest control is an incredibly important subject for tenants and owners.

As an owner, it is totally optional to carry pest control through the lease period of the tenants. That said, our addendum states that pest control is covered by the tenant.

Pest control includes rodent control. The owner has no control if tenants leave out food, which attracts pests—so they should not be held responsible. If rodent control is an ongoing problem mentioned in the owner’s interview, I would recommend that you continue to carry rodent control in your house.

Although pest control is important, I would say that 90% of my homes do not have a rodent problem.

If you have any other questions about pest control or would like to learn more about how we take care of your investment properties, just give me a call or send me an email. Feel free to check out our site as well. I would be happy to help you!

Our move-out addendum ensures that your property is always in good condition. Here’s how it works.

This addendum states that the tenant will get professional services to clean the home and leave it in the same condition it was when they moved in. To ensure this, we require tenants to sign the agreement up front before they move in. We also require them to provide receipts for any carpet cleaning or maid services they use. This way, there are never any questions about the condition of the property. It will look the same each time a tenant moves out.